PRIVACY POLICY

Effective Date: {Wednesday, 8 October 2025}

1. Introduction

CIAI, Inc. (“CIAI,” “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose your information when you access https://ciai.com or use CIAI’s services powered by ArthurAI™ AGI system.

2. Information We Collect

2.1 Information You Provide Directly:

Account registration details (name, email, password, institution, age, etc.)

Payment and billing information (where applicable)

Communications with CIAI (support inquiries, feedback, survey responses)

2.2 Information Collected Automatically:

Device and browser data, IP address, log data

Usage data, including interactions with courses, assessments, and Platform features

Learning analytics (progress, assessments, engagement)

Cookies and similar technologies for session management and analytics

2.3 Information from Third Parties:

Enrollment or usage data from institutions, if your access is provided by them

Information from payment processors or proctoring services, as required

3. How We Use Your Information

3.1 We use your information for the following purposes:

To deliver, operate, and personalize your learning experience, including adaptive AI-generated content and recommendations
To process enrollments, certifications, and payments
To provide customer support and ensure Platform security
To conduct analytics and improve Platform functionality
To comply with legal obligations and enforce our Terms and Conditions

4. Data Sharing and Disclosure

4.1 Service Providers:

We may share your information with trusted third-party service providers (such as cloud hosting, analytics providers, payment processors) solely as necessary to operate the Platform.

4.3 Legal Compliance:

We may disclose your information to law enforcement, government authorities, or other third parties as required by law or to protect the rights, property, or safety of CIAI, its users, or the public.

4.4 No Sale of Personal Data:

CIAI does not sell your personal information to third parties.

5. Data Retention

CIAI retains your information for as long as your account is active or as necessary to fulfill the purposes outlined in this Policy, or as required by law. You may request deletion of your account and associated data, subject to any legal or legitimate business requirements for retention.

6. Children’s Privacy

CIAI does not knowingly collect information from children under the age of thirteen (13) without verifiable parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA) and applicable laws. If you believe a child has provided information without consent, please contact us immediately.

7. International Data Transfers

Your information may be processed and stored in the United States or other jurisdictions. Where required by applicable law (e.g., GDPR), CIAI implements appropriate safeguards for international data transfers, such as Standard Contractual Clauses or adequacy decisions.

8. Security

CIAI uses commercially reasonable and industry-standard measures (including encryption, access controls, and regular monitoring) to protect your information against unauthorized access, disclosure, alteration, or destruction.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information

Restrict or object to certain processing activities

Request data portability

Withdraw consent for processing, where applicable

To exercise these rights, please contact us at hello@ciai.com. Requests may be denied where legally required.

10. Changes to This Privacy Policy

CIAI may update this Privacy Policy from time to time. Material changes will be communicated via the Platform or email. Continued use of the Platform after such changes constitutes your acceptance of the revised Policy.

11. Contact Us

For privacy questions or requests, contact: hello@ciai.com or
Mail: 1501 Quail St, Suite 130, Newport Beach, CA 92660, USA